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Exquisite Product Description:
Company Profile
Frequently Asked Questions (FAQ):
Q: Are you a trading company or a manufacturer?
A:
As a proud manufacturer, Shenzhen Tianzhu Biotechnology Co., Ltd. boasts its own expansive facility, outfitted with dedicated teams specializing in procurement, production, design, quality control, engineering, customer support, and sales. Factory visits are always welcome.
Q: Do you support sample orders?
A:
Absolutely, we offer sample orders for any quantity. For new customers, please note that shipping costs will apply.
Q: Can I customize the logo on the product or packaging?
A:
Certainly, we cater to OEM/ODM requests with a minimum order quantity of 2000 pieces:
1)
Send us your design, and we'll provide a visual mockup for your approval.
2)
Upon your approval, we will produce a sample within 2-5 days.
3)
Once the sample is confirmed, we proceed with mass production, typically completed within 7-15 working days.
Q: Can I pay a deposit first?
A:
Yes, we operate on a 50% deposit to commence mass production, with the balance due prior to shipping.
Q: I am interested in ordering other items. Does your company offer them?
A:
Indeed, we have an extensive range of products including battery pod systems, vaporizers, and more. Whatever your needs, we're here to fulfill them.